How to check if port 25 (smtp) is blocked

  • On your windows 98/ME/2000/XP, click on Start->Run…
  • On your windows vista/Windows 7, click on Start->Search, type run
  • Enter “cmd” without quotes and click on OK
  • Type the following:
  • telnet yourdomain.com 25 (replace yourdomain.com with your domain)

If you get the message:
could not open connection to the host, on port 25: connect failed

then port 25 is probably blocked by your ISP/Firewall and you may not be able to send email using mail.yourdomain.com. You will be forced to use the SMTP provided by your ISP.

Solution:  Some hosting providers provided an alternative solution that switched the smtp port from 25 to 26/587. For more information please contact your hosting provider directly.

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